Privacy Policy for AutoDetailing Lux
At AutoDetailing Lux, located in Madrid, Spain, we are committed to protecting the privacy and security of information collected from visitors to our online platform. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our focus on precision and quality extends to how we handle your personal information.
1. Information We Collect
We collect various types of information to provide and improve our exclusive automotive care and modification services:
- Personal Identification Information: This may include your name, email address, phone number, and physical address when you inquire about our services, book an appointment, or subscribe to our communications.
- Vehicle Information: Details about your vehicle, such as make, model, year, and specific requirements for detailing, tuning, or restoration, are collected to tailor our services to your needs.
- Website Usage Data: We automatically collect information about how you interact with our online platform, including IP addresses, browser types, referral sources, pages viewed, and the time spent on our site. This helps us understand user behavior and enhance user experience.
- Communication Data: Records of your correspondence with us, including emails and inquiries sent through our contact forms, are retained to improve our customer service.
2. How We Use Your Information
Your information is used for the following purposes aligned with our commitment to quality and service:
- Service Provision: To provide our tailored detailing, tuning, and restoration services, manage your appointments, and communicate about your vehicle project.
- Communication: To respond to your inquiries, provide customer support, and send you relevant updates regarding our services or your bookings.
- Improvement of Services: To understand how our services are used, conduct analytics, and develop new features and offerings to enhance our exclusive automotive care.
- Marketing and Promotions: With your consent, we may send you information about new services, special offers, and events related to AutoDetailing Lux. You can opt out of these communications at any time.
- Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Sharing and Disclosure
AutoDetailing Lux does not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes without your explicit consent. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users, provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required to do so by law, in response to a court order, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We utilize industry-standard practices, including secure servers and encryption, to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
5. Your Data Protection Rights
In accordance with GDPR, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the physical address provided below.
6. Cookies
Our online platform uses cookies to enhance user experience. Cookies are small data files stored on your device that help us understand how you use our site and enable certain functionalities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Third-Party Links
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your data protection rights, please contact us:
AutoDetailing Lux
Calle de las Mercedes 123
28005 Madrid, España